TUGAS SOFSKILL BAHASA INGGRIS

NAMA : ENDAH SULISTIOWATI

KELAS :4EA21

NPM : 12211432

Tikukur Bastu

june,07

Customer Service

islamic boutique

15 Kibuyut

Kel. tikukur kec.batu

Bandung 16757

Dear Sir or Madam,

I have ordered 30 packs consist of 12 clothes of new modeled islamic on your Boutique which I ordered by phone on june 7. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 20 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of islamic whcih  left  your Butique stock.

To resolve that problem, I would like you to send me one pack of modeled islamic  like I ordered before. Or if the pack of modeled islamic which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the islamic pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 087627882382

Sincerely,

Signature

Endah Sulistiowati